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Privacy Policy

Humanihut (“we”, “us”, or “our”) is committed to protecting the privacy of our users (“you”, “your”). This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website located at https://www.humanihut.com (the “Website”) and the services we offer (the “Services”).

1. Applicability

This Privacy Policy applies to all users of the Website and Services, regardless of their location. Please note that due to our UK presence, we comply with both the Australian Privacy Act 1988 (the “Privacy Act”) and the UK General Data Protection Regulation (the “GDPR”). This Policy reflects the requirements of both regulations.

2. Information We Collect

We collect two types of information about you:
  • Personal Information: This is information that can be used to identify you as an individual, such as your name, email address, phone number, postal address, IP address, and any other information you choose to provide to us.  
  • Non-Personal Information: This is information that cannot be used to identify you as an individual, such as your browsing habits, search queries, and demographic information.

3. How We Collect Information

We collect information about you in a variety of ways, including:
  • When you register for an account or make a purchase: We collect your name, email address, phone number (optional), and postal address.
  • When you contact us: We collect your name, email address, and the content of your message.
  • When you use the Website: We collect information about your browsing habits, search queries, and device information using cookies and other tracking technologies.

4. How We Use Your Information

We collect information about you in a variety of ways, including:

• To provide and improve the Website and Services
• To process your orders and transactions
• To send you marketing and promotional communications (with your consent)
• To respond to your inquiries and requests
• To analyse how you use the Website and Services
• To comply with the law

5. Disclosure of Your Information

We may disclose your information to third-party service providers who help us operate the Website and Services. These service providers are contractually obligated to keep your information confidential and secure.
We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process.

6. Data Transfers

Due to our international presence, your information may be transferred to and stored in countries outside of Australia and the UK. These countries may have different data protection laws than Australia and the UK. We will take all reasonable steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

7. Your Rights

You have the following rights with respect to your personal information:
  • Access: You have the right to access your personal information that we hold.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information that we hold about you.  
  • Erasure: You have the right to request that we erase your personal information.  
  • Restriction: You have the right to restrict the processing of your personal information.
  • Objection: You have the right to object to the processing of your personal information.  
  • Portability: You have the right to request that we transfer your personal information to another organisation.

8. Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing habits, search queries, and device information. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use the Website, but your ability to use some features or areas of the Website may be limited.

9. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

10. Children's Privacy

The Website and Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Website. You are advised to review this Privacy Policy regularly for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:
sales@humanihut.com
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